Pre Ordering

At FX Pedal Planet Online Store, we are excited to offer you a great way to get ahead of the game and reserve the gear you’ve been waiting for. With our Pre Order option, you will have the chance to secure upcoming products before they hit the shelves. This is your chance to be one of the first to get your hands on the latest gear, without having to worry about missing out.

How Pre Ordering Works

We have made the process simple and straightforward, so you can secure your favourite items with ease. Here’s what you need to know:

• Discover Pre Order Availability
  When an item is available for Pre Order, you will see a dedicated Pre Order button on the product page. Simply click on it to reserve your product. It’s a hassle free way to ensure you get the gear you want, as soon as it is available.

• Flexible Payment Options
  We want to make your purchase as convenient as possible, which is why we offer a range of payment methods for Pre Order purchases. Choose from credit card payments, Klarna, Afterpay, ClearPay, Google Pay, and more during checkout. Pick the payment method that suits you best.

• Payment Authorisation
  When you place a Pre Order, we’ll authorise your payment at the time of purchase. This ensures that everything is sorted upfront, so you can rest assured knowing your order is secured.

• Stay Informed on New Product Releases
  The estimated release date for each product will be clearly communicated when ordered. These dates are provided by the manufacturer and are subject to change. If there are any updates or delays, we will keep you informed and updated every step of the way.

• Pre Order Out-of-Stock Items
  If your desired product is currently out of stock, do not worry! You can still secure your item through a Pre Order. Depending on the time of year and the manufacturer’s shipping schedule, the delivery of your item may take between four to eight weeks. We will be sure to keep you updated throughout the process.

• Confirmation: Your Order is Secured
  Once your Pre Order is placed, you will receive an email confirmation with all the important details, including your estimated release date and payment information. This ensures that you know exactly where you stand.

• Shipping and Delivery
  As soon as the product becomes available from the manufacturer, we will get it shipped out to you as quickly as possible. While the release date is an estimate, we will work to ensure your order arrives as soon as it’s ready.

• Combined Orders
  If you have placed a Pre Order alongside other in stock items, we may need to ship them separately. This allows you to get the items that are available immediately while waiting for your Pre Order item. If you prefer to have everything shipped together, just let us know and we will arrange it for you.

• Stay Updated
  We believe in keeping you informed throughout the entire process. If there are any changes to your order, such as a shift in the release date, we will notify you right away by email.

• Cancellation Policy
  If you change your mind and decide to cancel your Pre Order, no problem! You can do so before the item is shipped. Just contact us and we will issue a refund. Any authorised payment will be refunded according to our standard refund policy.

Need Help?

If you have any questions or need further clarification about our Pre Order process, please do not hesitate to contact us. We are happy to assist you with any concerns you may have. You can email us at npd@fxpedalplanet.co.uk or visit our CONTACTS PAGE for more details.

We are thrilled to offer you the chance to pre order the latest gear at FX Pedal Planet Online Store. It is a great way to stay ahead of the curve and be one of the first to experience new products in the music world. Thank you for choosing us as your trusted source for top quality music equipment!